‘Not in learners preferred time’ error
Scheduling errors can disrupt the flow, but understanding them ensures a smoother interview process.
What it means: The error occurs when your proposed interview time conflicts with the learner’s stated availability.
How to resolve it:
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Check learner preferences:
- Review the candidate’s availability in the scheduling system. It will show in purple on the calendar when booking an interview timeslot.
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Contact your Placement Matching Specialist:
- Directly seek support from our VI team to help you find a suitable time.