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Placement Matching Specialists vs. Internship Success Advisors

Placement Matching Specialists

Role overview: Placement Matching Specialists are your primary contacts during the early stages of the internship process. They focus on finding the right intern(s) by matching your requirements with suitable candidates.

Key responsibilities:

  • Understanding your needs:  Collaborate with you to understand your internship requirements, including skills, project scope, and learning outcomes.
  • Screening and shortlisting Candidates: Review candidate profiles on the Virtual Internships platform to find the best match.
  • Arranging interviews: Coordinate the interview process, ensuring you have the information needed to make an informed decision.
  • Offer coordination: Assist in extending offers through the platform once you’ve selected a candidate.

When to reach out:

  • If you need to clarify or adjust your internship requirements.
  • If you want to interview more candidates or need help selecting the best fit.
  • If you need assistance with the offer process on the platform.

Internship Success Advisors

Role overview: Internship Success Advisors support you once your intern has accepted the offer, ensuring a productive and rewarding internship experience.

Key responsibilities:

  • Onboarding support: Guide you through the onboarding process for a smooth start.
  • Milestone tracking and feedback: Help set and track internship milestones, encouraging regular feedback.
  • Conflict resolution: Provide support and mediation if challenges arise, such as communication issues or performance concerns.
  • Internship completion and evaluation: Facilitate final evaluations and feedback to help interns improve.

When to reach out:

  • If you need help with onboarding your intern or setting up initial meetings.
  • If you encounter challenges, such as an intern not meeting expectations.
  • If you need guidance on providing feedback or evaluating your intern’s performance.

Key differences

Aspect Placement Matching Specialist Internship Success Advisor
Stage involved Before and during the offer process During and after the internship starts
Primary focus Matching your requirements with candidates Ensuring a successful internship experience
Main tasks Shortlisting candidates, coordinating interviews, facilitating offers Onboarding, milestone tracking, conflict resolution
Contact points During the interview and offer stage During onboarding, internship progress, and completion

FAQs

  • Will your point of contact change during the internship? Yes, your primary contact will shift from the Placement Matching Specialist to the Internship Success Advisor once the intern accepts the offer.
  • What if you're unsure whom to contact? Reach out to either one—they’ll direct you to the right person. You can also contact us at support@virtualinternships.com.